Frequently Ask Questions

To help you make a reservation or plan your stay at our Westbourne Hyde Park hotel, we have put together the most commonly asked questions covering everything from check-in time to Wi-Fi.

The standard check-in time is 3pm and check-out is at 11am

The hotel doesn’t provide an early check-in as rooms cannot be guaranteed to be ready earlier than 3pm. However, we always try to do our best to accommodate guests from early flights if a room is available earlier. There is also a complimentary luggage storage if instead of waiting in our lobby, you prefer to wonder around in the nearby Hyde Park or in the area.

Complimentary 1 pm checkout when you book direct with us.

The Westbourne Hyde Park hotel offers a luggage room available to all guests free of charge on the day of check-in or check-out (please note the luggage can’t be stored overnight).

All rooms are non-smoking. Smoking inside is not allowed in the UK.

Baby cots are available at £20 per night.

WiFi is available in all rooms and public areas free of charge.

We recommend a secured parking near Queensway station called Q-Park Queensway located within a 10 minutes’ walk to the hotel. There are also additional parking spaces available in the area which you can find via this link.